Fenwick Bath understands bathroom remodelling. Whether it is a simple update, a safety enhancement, or a complete remodel, the team at Fenwick Bath has the depth of knowledge and breadth of experience to handle any bathroom project with ease.
Known and trusted in Victoria since 1971 as BC Tubliners, the family decided last year to rebrand the business to better reflect the scope of what they do for their customers. Liners for existing tubs, tub-to-shower conversions and walk-in safety baths are just a few examples of what Fenwick Bath does for their customers every day.
When asked about what makes Fenwick Bath different, Terry Fenwick replied “Some of the strongest values we bring to our customer is helping them visualize their ideas and guiding them in the selection of products that are right for them”. Recognizing that the vast array of product choices can make the process seem overwhelming, “we are able to make a challenging time for the customer a lot easier.”
Fenwick Bath provides their customer with a couple of ways to visualize their bathroom remodelling ideas. Customers can visit their showroom to see first hand many different possible styles and configurations or they can arrange for an in-home visit by a Fenwick Sales person, at their convenience.
The Fenwick Bath installers are well trained in the art of attention to detail and instilling confidence in their customer. In recognition of their customer-centred philosophy, the company has been a Better Business Bureau of Vancouver Island finalist for their Torch Awards every year since 2003.
A visit to the Fenwick Bath showroom inspires the imagination of homeowners with ideas and the possibilities that exist for their bathroom. “I like to start in the ‘wet’ area of the bathroom then move out,” Terry says. “For example, do you like to bath or shower, or both? Do you want a soaker tub?
It’s all about renewing their joy of bathing.”
Additional considerations often include mobility and safety enhancements, ease of cleaning, storage, and a more efficient use of space.
Repeat customers are a very common benefit for Fenwick Bath. The company instills lasting confidence with their generous product warranties, and valuable service offerings. Customers know that should the need arise, “we’ll be there, just a phone call away.”